Autonomous guest engagement
Teliance Chat
Qualify demand, recommend relevant offers, complete service requests, resolve common support needs, and preserve context across every interaction.
Explore Teliance ChatEnterprise communications for hospitality and beyond
More sales. Better guest service.
Sales, upsells, guest service, and support with Teliance Chat, Voice AI, and Hosted PBX. Your team stays in control.Bring sales, upsells, guest service, and support together with Teliance Chat, Voice AI, and Hosted PBX. Automate conversations, recommend relevant offers, and keep your team in control.
Product overview
Teliance Chat
Autonomous guest concierge.Autonomous concierge for sales, upsells, guest service, and support.
Campaigns · Staff AI Assistant · Guest intelligence
Voice AI
Voice concierge. Complete Chat platform included.Guest conversations by phone. The complete Chat platform included.
Hosted PBX
Business calling, routing, and extensions.Business calling, routing, and team extensions.
Add Voice AI to Hosted PBX or an approved existing phone system.
- Sales and upsells
- Guest service and support
- Staff oversight
Product portfolio
Choose the system your team needs to operate better.
Teliance Chat manages autonomous digital conversations. Voice AI handles customer calls and includes Chat. Hosted PBX provides enterprise business voice. Start with the product your operation needs.
Autonomous voice concierge
Voice AI
An autonomous phone concierge with natural conversations, connected workflows, cross-channel follow-up, and the complete Teliance Chat platform included.
Explore Voice AIBusiness voice
Hosted PBX
Keep your numbers, simplify administration, and give every location a consistent business calling experience.
Explore Hosted PBXHospitality operations
Built for hospitality. Engineered for any operation where every conversation matters.
Teliance helps hotels, restaurants, nightlife venues, and live-event operators manage guest communication across calls and digital channels. Voice AI handles inbound calls, Teliance Chat continues conversations and coordinates staff, and Hosted PBX keeps teams and locations connected within one communications environment.
The same operating model supports other customer-facing organizations with high-volume, time-sensitive communications.
Explore hospitality solutionsServe every inquiry
Provide continuous coverage for questions, reservations, requests, and after-hours calls.
Create value in context
Recognize relevant upgrades, services, and revenue opportunities without disrupting the guest experience.
Keep people in control
Apply approved knowledge and operating rules, then involve staff with the complete conversation context.
Core services
The infrastructure underneath business communication.
Extend your communications environment with voice capacity, network access, and hosted infrastructure selected around real operating requirements.
View all servicesVoice infrastructure
SIP Trunking
Connect compatible phone systems to flexible business voice capacity and calling services.
Network services
Business Connectivity
Fiber, Metro Ethernet, fixed wireless, and practical access options for business locations.
Hosting and colocation
Cloud Infrastructure
Virtual hosting and colocation environments for systems that need a dependable operating foundation.
Built for operations
Communications should work like infrastructure.
Teliance combines modern software with practical telecommunications expertise, helping organizations simplify vendors, workflows, and administration.
Operational clarity
Give teams the tools and context to manage communications consistently.
Dependable delivery
Build on business-grade services designed for everyday operational use.
Experienced support
Work with a communications provider that understands voice, data, and software.
How we work
Start with the environment, then define the right service.
We map current systems, locations, workflows, and dependencies before recommending a deployment path.
01
Assess
Document the current environment, constraints, and business priorities.
02
Design
Define the product, service, routing, capacity, and migration requirements.
03
Deploy
Provision, test, train, and coordinate a controlled production transition.
Talk with our team
Build a communications foundation that can grow with your business.
Talk with Teliance about customer messaging, hosted voice, or the broader communications needs of your organization.